We provide Engineering Support Services to Program and Project Engineers and Program Management Offices.
1.0 Program/Project Management Support Activities
- Schedule Development and Tracking
- Create high level and detailed Engineering, Procurement and Test Schedules and contribute to the overall development of master Program Schedules
- Monitor and report Project Schedule Performance in terms of the TERRA Project’s and the RUS’es needs and expectations
- Ensure that there are plans that ensure that the system continues to support existing customers across all the phases of the project
- Develop Schedule workarounds to ensure that TERRA success criteria are achieved
- Help create and track program budgets.
- Monitor Procurement activities, review RFPs and other documentation for completeness and adherence to the needs of the TERRA Project and the agreement with the Rural Utilities Service (RUS)
- Schedule meetings with vendors; and support the project engineer in responsibility of evaluate their technologies and capabilities to deliver and to support proffered hardware and software products and services
- Perform a Quality Assurance function by reviewing deliverables against task order agreements, SOWs and other contractual and technical requirements documents
- Perform technical issue resolution and technical and management liaison; provide direct support to TERRA’s Project Engineer, and perform whatever tasks are required as a member of technical and management teams and committees
- Help provide technical and program liaison between all the TERRA entities including UUI, GCI and the major contractors
- This includes communicating technical issues and attending project review meetings
2.0 Requirements Development and Traceability
- Monitor Activities of contractors, GCI and UUI organizations under existing and future Task Orders to ensure the contractors decisions reflect the best interests of the TERRA (and do not de-scope their activities without reducing their work effort)
- Perform a Quality Assurance function by reviewing any contract or task order deliverables against contractor SOW requirements
- Perform technical issue resolution and technical and management liaison
- Ensure high-level requirements have been developed and documented for all aspects of the TERRA project including Network Management Systems and Operations
- Ensure traceability of all aspects of Design from Requirements
- Create a Requirements Traceability Matrix (RTM) this ensures that high level requirements are implemented in the design and verified in testing
3.0 Procurement Support
- Monitor Procurement activities, review Request for Proposals (RFPs) and other documentation for completeness and adherence to the needs of the TERRA.
- Support vendor meetings; evaluate their technologies and capabilities to deliver and to support proffered hardware and software products and services
- Participate in vendor reviews to ensure that the proposals meet the TERRA’s requirements as furnished in the RFP
4.0 Design Specification and Support
- Review all ‘design specifications” against requirements to ensure traceability of design from Requirements
- Ensure high-level requirements are constrained by detailed analysis of TERRA’s Concept of Operations (This helps to avoid scope creep)
- Ensuring selected products’ ability to meet design requirements
- Review performance analysis to ensure design will meet performance requirements
- Ensure that the design is feasible, accessible, installable, supportable and maintainable
- Documenting all aspects of the design including its reliability, maintainability and ability to be supported by the Network Management Systems and other Operations Support Systems
5.0 Configuration and Control Management
- Work to ensure that the documentation provides cohesive non-redundant coverage of the technical requirements of the project.
- Problem/change description
6.0 Test Management
- Create a Program Test Plan for all elements and all phases the TERRA Program that includes:
- Link, segment and Element Testing
- End-to-End Testing
- Acceptance Testing
- Work with the Project Engineer to ensure that the test plan incorporates the Program’s test philosophy
- Ensure that the program and project schedules include adequate time for the required testing
- Work with the Project Engineer to define the required test procedures with pass/fail criteria,
- Plan for test tool selection, procurement and training.
- Ensure the creation of test procedures
- Help create test results database
- Help coordinate testing activities: Test Execution Management
- Conduct pre-test and post test reviews of major segment and end-to-end tests
- Manage the collection, validations and archiving of test results
- Ensure that test results are reviewed and anomalies reviewed.
7.0 Operations, Logistics and Maintenance
- Monitor changes for their impact on “Concept of Operations
- Create plan for spares and spares positioning
- Ensure that there is a plan for field installation, upgrades and modifications and for tracking the as built baseline
- Depot-level technical support
8.0 Training
- Work with the Project Engineer to create a training plan for all phases of the project including training for installation and test engineers
- Advanced customized technical curriculum development and training: VSAT, MESA, TETRA, Project 25, GSM, CDMA, SIP
- Training: Classroom, on-the-job, computer-based, and Web-based
9.0 Deliverables
- Program Plan: A written description of the Program from beginning to end.
- Scope, roles and responsibilities, high level technical overview, high level schedules and budgets, high level risk assessment. the sites, the high level technology description – like bandwidth
- Program Test Plan
- Test Plans/ Test Procedures
- Schedules: High Level Program Schedules, Engineering Activities Schedules, Test Schedules, Work Around Schedules.
- Issue Tracking and Resolution System
- Engineering Task Order Management Process
- Engineering drawings
- Design Specifications
- Document Trees
- Drawings Trees
- Requirements Documents
- Requirements Traceability Matrix
- Quality Assurance Process
- Special Analyses
10.0 Other Tasks:
- Knowledge Capture and Transmission
(Create a process to ensure that the program knowledge gained from development through deployment, test and operations is documented in a way as new people as people leave the program as new people join the knowledge will be available from the old to the new.)
- Cost trade-off analysis
- Failure investigation
Thanks for your interest. The RSS fed should be up and operating within the next few days.
Ivan
Anyway to expand on the topic a bit more and go over the detail of the progression ? Business Intelligence Software
thank-you for the kind commment
thanks you for the kind comments
Thank-you for your feedback, we will check it out.
well written article, i just bookmarked it for future reference. i would love to revisit on new articles. how can i set up the rss again? thanks!
Well I found this on Digg, and I like it so I dugg it!
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Great post!
This Blog is very nice.
thank-you,
Ivan Sindell
thank-you
appreciated!
sory, we need to get that feed set up.
thanks for the info
Hello ! Bon article ! Je peux remprendre un peu de contenu pour mes blogs ?
?
Really nice post . It’s really useful
thanks for your note.
Ivan
Man… Great… I will bookmark this blog and take the feeds also! Thanks.
Well done!